Ministry of Environment and Water

Portal for electronic administrative services


Instructions for Use

The portal for electronic administrative services is owned and maintained by CAA. While using this website, please note the following:

To use the electronic services provided by CAA, you must have a valid certificate of qualified electronic signature in compliance with the Electronic Document Act and Electronic Certification Services (SG No. 85 of 2017). The electronic signature must be issued by a certification-service-provider within the meaning of Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014.

Website Content

The website content complies with the relevant legislation and policies in Bulgaria. In case of discrepancy, obsolescence, questionable authenticity or illegality of any of the published information, please inform us immediately. The legal information found on this website is not a legal advice and is provided for informational purposes only. Any harm incurred as a result of legal or factual actions based on the published information is at the expense of the person undertaking these actions.

Website content and liability

CAA is not responsible for the legality, completeness, accuracy or relevance of the information provided by third parties referred by the website links or the legality of such third parties activities. Please inform us immediately in case any of the links on the web portal refer to incorrect, outdated, irrelevant or incomplete information or in case the web portal contains information in contravention of any requirements laid down in applicable national law.


The software ensuring the functioning of this website, its design, including all information that appears on the webpage besides constitute public information is a subject of copyright.The reproduction, translation, modification or use in any way of a part or the entire content of the website without the express permission of CAA is forbidden.

Personal data

Personal data collected through this website is processed by the National Information and Documentation Center only for the purpose of providing electronic public services in strict compliance with the regulations of the applicable legislation. Providing personal data for other purposes is a voluntary act and is done only with the explicit agreement of the disclosing party in compliance with the regulations of the legislation on the protection of personal data.

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